Privacy Policy

Huakaʻi Lūʻau ("we," "us," or "our") operates the website huakailuau.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website, you agree to the practices described in this policy.

Information We Collect

We do not directly collect personal information through forms on this website. When you book tickets through our third-party ticketing partner FareHarbor, your name, email address, payment information, and booking details are collected and processed by FareHarbor under their own privacy policy.

We automatically collect certain non-personal information when you visit our site, including:

• Browser type and version
• Pages visited and time spent on each page
• Referring URLs (how you arrived at our site)
• Device type and operating system
• General geographic location (country/region level)

Cookies & Analytics

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 uses cookies — small text files stored in your browser — to track page views, session duration, and user behavior. This data is aggregated and anonymized; we do not use it to identify you personally.

You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser's cookie settings.

Third-Party Services

Our website integrates with the following third-party services:

• FareHarbor — for ticket booking and reservation management. FareHarbor's privacy policy governs all data collected during the booking process.
• Google Analytics — for website traffic analysis.
• Google Maps — for displaying our venue location. Google's privacy policy governs map embed interactions.
• Google Fonts — for typography. Font files are served directly from Google's servers.

How We Use Information

The non-personal analytics data we collect is used solely to improve our website — understanding which pages are most helpful, how visitors navigate the site, and where we can improve the guest experience. We do not sell, rent, or share any collected data with third parties for marketing purposes.

Data Retention

Google Analytics data is retained for 14 months by default, after which it is automatically deleted. We do not store personal booking data directly — all booking records are held by FareHarbor per their own retention policies.

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, please contact us and we will take steps to delete it.

Your Rights

Depending on your location, you may have rights including the right to access, correct, or request deletion of data associated with you. For any requests related to data collected during the booking process, please contact FareHarbor directly. For questions about analytics data, contact us at the address below.

Links to Other Websites

Our website may contain links to external sites (including FareHarbor and social media platforms). This Privacy Policy applies only to huakailuau.com. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the date of the most recent revision. Continued use of our website after any changes constitutes your acceptance of the updated policy.

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